How to send a text SMS (texting) - Message Patient
To send a text or email on the ChiroSpring platform you must have your CRM turned on and a tool free number and email assigned. Contact ChiroSpring for the setup.
There are 5 convenient access points to send text SMS to a patient, depending on the purpose and where you are in the platform:
1. From the scheduler widget for a patient on todays schedule. Purpose: to immediately email on the fly, a patient treating today.
2. From a patient's Communicator Dashboard. Purpose: to immediately text a patient while reviewing the patient's Communicator Dashboard file.
3. From the Notification Center icon. Purpose: to see in real time, text coming into the general clinic text and respond to them.
4. Through the Growth Hub lead search. Purpose: to text active and inactive (60 days no contact) leads and patients quickly along with others with the same message.
5. Through the Growth Hub Incoming text. Purpose: to review incoming clinic text and either close, delete or respond.
SCHEDULER WIDGET
COMMUNICATOR DASHBOARD (Previously CRM Dashboard)
NOTIFICATION CENTER
GROWTH HUB LEAD SEARCH
GROWTH HUB GENERAL TEXT SMS INBOX