ChiroSpring Pay - Scheduled Payments

Schedule Payments in ChiroSpring Pay

ChiroSpring Pay makes it easy to create scheduled/recurring payments in ChiroSpring. These can be used for membership or care plan packages as just one example. We've also built in some really cool automations that ensure failed payments GET PAID. Read below for full details.


1. Patient Menu

Patient Menu

2. Click on Schedule Payments

Click on Schedule Payments

3. Enter Amount

Enter Amount

4. Enter Service Name

Enter Service Name

5. Type Description

6. Set Repeat

Set Repeat

7. Set first charge occurence

Set first charge occurence

8. Option 1.

never ends

Option 1.

9. Option 2.

after date

Option 2.

10. Option 3

after count

Option 3

11. Click on Save

Click on Save


When Scheduled Payments Fail

If a scheduled payment fails, ChiroSpring Pay automatically sends an email to the patient with a link to pay. Patients can access that link and do the payment. You will need to make sure that the "Email patient when payment is triggered" is checked when you create the scheduled payment initially (see below).


Below is the payment link the patient will receive when a scheduled payment fails. Note it says "Invoice from Stax". This is our backend partner for payments.

The patient will then click "Pay Invoice" and enter their credit card informaiton. In addition, the patient can select the option to "Save for Autopay" so the card is there for next time. See below.



When a Credit Card Expires

ChiroSpring Pay will automatically check for a new patient credit card when the card on file is expired. IF one is found, Stax (our backend payment partner), will update the card automatically.


Both of these automations will keep your payments coming in, and, reduce the workload on your staff.

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