QuickPost - Posting Paper EOBs

QuickPost is a valuable tool for practices that need to post their own "paper" EOBs (Explanation of Benefits) or remittances from their clearinghouse. This guide will walk you through the process of accessing and using Quick Post to efficiently post payments and denials in one screen. By following these steps, you can streamline your billing operations and ensure accurate record-keeping.

Go to Billing/QuickPost.

Start by using the filters at the top.   Select one or more patient using the "Patient Name" search.  In the image below I have searched and selected two patients.

Next, enter the start and end dates from the remittance.  Then click "Search".  This will load all outstanding claims for your selected patient(s) that fall within that date range.

Next, select the payor for your patient.

Then enter Check # and Total Remittance.  Notice that the calculator adapts to the amount you enter.

We support up to two denials per CPT code when posting the Remittance (EOB).  Use the remark/adjustment codes from the EOB glossary (see EOB example below) and enter into either Denial 1 or Denial 2 boxes. You will need both an "Amount" and "Denial Type" (remark/adjustment code) for a given denial.

As an example, if the patient has a copay of $15 and a CO45 of $8.75, enter as shown below.

Common denial types:

PR1 - Deductible

PR2 - Coinsurance

PR3 - Copay

CO45 - Contractual Obligation

Note the glossary on an EOB provides the denial codes for you (e.g. CO45). Below it shows CO-45. Do not enter spaces or characters when you enter denials. As per above, we entered the CO-45 as CO45.

Save the changes.

If a service is denied in full, enter the entire charge amount in the denied amount column.

Enter the denial code for a non-covered service in the denial 1 type column, using the appropriate prefix and code (e.g., CO96 for non-covered service).

Save the changes.

After posting payments and denials, you can review the claim logs to verify the posted information.

Access the patient's file and check the claim status color to ensure it reflects the posting accurately.

Gold color indicates a specific denial with a CO prefix, while other colors represent different claim statuses.

The legend in the claim log will display the standardized codes used in the posting.

https://chirospring.helpscoutdocs.com/article/501-common-denial-codes