GrowthHub - Broadcast Messenger

Have you ever needed to send out a bulk message to your patients? Perhaps there is bad weather and you need to close your practice. Or, maybe you want to introduce a new provider that was just added to your practice. The possibilities are endless for this type of feature. Broadcast Messaging is part of GrowthHub Pro.

Broadcast texts/emails can be sent through almost any patient Report. To target a specific recipient list, use one of the following reports & refine your selection:

• Appointment Reports:
  • Listing, Recall

• Patient Reports:
  • Listing , Rewards, Broadcast Message

• GrowthHub Reports:
  • All Leads, Prospects, Patients, Broadcast Messenger

GrowthHub/Broadcast Messenger

Using Broadcast messenger is easy. Just go to GrowthHub/Broadcast Messenger. Use the filters at the top to create your patient list. From there, select your patients, then click the action button and determine if you want to send Email or SMS.

If you have already created a custom template, you may select it here. Then click 'Send'.

GrowthHub/Marketing Templates/Email

GrowthHub/Marketing Templates/SMS

Creating customized email or SMS templates is a huge time saver. We recommend using the clone feature once you have created your first template. Create templates for things like sending patient invoices, patient recall or general marketing to name a few.

If you need to send a mass communication to a specific group of clients, such as those scheduled for today, you can filter your Appointment Listing Report to show only the patients scheduled for "today" or the relevant date range (keep in mind if you use an extended date range, patients could appear multiple times on this list if they had multiple appts in your selected date range). From this filtered report, you can then select all the names and send an email or text message.

1. Reports - Appointments - Listing
2. Filter your search results as needed by Date Range, Provider, Appointment Category and/or appointment Status:

3. Click "Search" to load the filtered results
4. Use the checkboxes on the left to select patients
5. Use the action button on the bottom right to send an Email or Text!