GrowthHub - Patient Recall
Patient recall is an important component to a healthy practice. Too often patients stop coming in and may completely forget you altogether. Using GrowthHub's Patient Recall tool, connecting with your patients who stopped coming in has never been easier.
Patient recall is part of GrowthHub Pro.
Marketing Templates
GrowthHub/Marketing Templates/Email
GrowthHub/Marketing Templates/SMS
The first step to patient recall is creating your messaging. We recommend creating a series of messages with slight variances. These can be email or SMS messages. Here are some general examples below.
R1 We have been thinking about you and wanted to check in and say hello.
R2 We hope you have been doing well. We have been missing you.
R3 A special hello for you &PatientFirstName& from your friends at Spinal Care Chiropractic.
R4 We would love to hear from you &PatientFirstName&. Reply back to keep in touch. How have you been doing?
R5 &PatientFirstName&, it's been a few months since we last saw you. Reply back if you would like to get booked for an appointment.
R6 Time flies. We hope you have been doing well as it's been a few months since we last saw you. Reply to this message if you want to book an appointment.
Patient Recall
Now that you have created your recall messages you can send your messages. Go to GrowthHub/Patient Recall. Use the filters at the top. We recommend filtering for patients who have not been seen in 90 days with no future appointments. Then click the action button and send your message.
Here is an example message.
