ChiroSpring Product Release 2-27-2025

Big Changes, Big Wins! ๐Ÿš€ This update is packed with highly requested features and major workflow improvements to make your life easier.


Quick Post Enhancements.

Post Multiple Patients at Once!

No more one patient at a time limitationsโ€”you can now post payments for multiple patients in a single workflow.

Easier Payment Breakdown!

Copy Check Details with a single click.

Enter Copay, Coinsurance, and Deductible amounts per service line for faster posting.

โ€œSave & Postโ€ allows users to review after posting.


โ€œPost & Closeโ€ helps those who want to move on quickly.

Reminder Bell in Scheduler & Front Desk.

๐Ÿ”” Never miss an important reminder!

The Reminder Bell has been added to the Scheduler and Front Desk when a reminder dates fall within a two-week period (one week before and one week after)

Front Desk View
Scheduler View

Reminder Bell is also visible in both Week View and Month View for easier tracking.

Week View
Month View

New Kiosk Settings: More Control Over Check-In Options!

You've asked, and we delivered! You can now disable specific kiosk check-in features.


๐Ÿ›‘ Walk-In Appointments:

  • Previously always availableโ€”now you can turn this off if your clinic only allows scheduled appointments.
  • When disabled, the walk-in check-in option is completely removed from the kiosk.

๐Ÿ“ Chief Complaint Widget:

  • Patients could always enter their reason for the visit, but now you can disable this field if you prefer to collect that information another way.
  • When turned off, the Chief Complaint field no longer appears during check-in.

๐Ÿ“ฑThese changes also apply to the Patient Mobile App (Patient Hub 360).


Text Notifications - Stay Updated Faster!

๐Ÿ“ฉ A dedicated Text Notification Icon has been added, featuring:

  • Unread badge count for pending messages.
  • Manual Refresh Button for real-time updates.
  • Auto-refresh frequency updated from 10 minutes to 5 minutes for quicker notifications.

Write-Off Enhancements in Patient Claim History.

๐Ÿ“ Better tracking of write-offs!

  • Previously, write-off comments only appeared in the Payment History, making auditing difficult.
  • Now, write-off comments:
    • Appear in the Claim Log for better tracking.
    • And saved on the adjustment for full visibility.
Write Off Screen
Claim Log

Tracking Who Ran a Card on File for a Patient.

๐Ÿ’ณ New column added!

  • The "Created By" column in the ChiroSpring Pay History Report now displays the user who ran the transaction, improving visibility and accountability.
ChiroSpring Pay History Report

Pending Claim Folder - Powerful New Filters & Saved Selections!

New Checkbox: โ€œShow Only Claims with Signed Notesโ€

Quickly filter out unsigned claims and focus only on those with completed documentation.

Pending Folder

Advanced Filtering Options

Narrow down claims using multiple filters, including:

    • Date of Service (DOS)
    • Facility
    • Provider
    • Payer

Save Your Filter Selections!

No more setting filters every single timeโ€”now you can save your selections for future searches, making it faster and easier to find exactly what you need.


Treatment Plan Updates!

New Comment Box for Free Text: Users can now enter free text comments, which will be included in printed documentation.

Comment Section in Treatment Plan

"Individual Deductible Met" Added: Now displayed in the Insurance Details card for clearer financial details and calculations.

Insurance Benefits

Refined Layout for Services & Total Estimated Fees

  • When a Fee Schedule is selected while adding a procedure, the difference between the Fee Schedule and the General Clinic Plan is now shown in the "Total Plan Diff" column.
Refined Layout
Total Estimated Fees

New Print Template: Procedure Details is now available, displaying minimal treatment plan details.

Procedure Details Print Preview

Expanded Start Date Range: The treatment plan start date can now be set up to 30 days in the past, for greater flexibility and accurate backdating.

Other Updates.

๐Ÿ“‚ Larger File Uploads! The maximum file upload size has been increased to 15MB, allowing for larger document uploads.


๐Ÿ”— Faster Access to Rejected Claims! A hyperlink has been added to the Claim Summary, allowing you to open all rejected claims instantly for quicker resolution.

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