ChiroSpring Product Release 7-17-2025

This release delivers a solid mix of new tools, smarter workflows, and essential bug fixes all designed to help your clinic move faster, smarter, and work cleaner inside ChiroSpring 360.

You asked, we listened: new options added so you can make necessary changes without the runaround.

Edit Fee Slip - Now Available in More Places

In addition to the checkout screen, you can now access Edit Fee Slip from:

• Pending Claims
• Claim History
• Aging Report

No more jumping screens just to make a quick fix.

Box 14 on New Fee Slip - Date + Qualifier

You can now set both the Onset Date and the appropriate qualifier for Box 14 directly from the Fee Slip.

📌Important Note: If “Patient’s condition related to” is set in the patient’s Insured Information, the system will automatically apply Qualifier 439 – Accident Date. When this happens, the date and qualifier fields will become read-only to protect the accuracy of the accident record (since these dates shouldn’t change).

On hover, you’ll see: “This field is read-only. You can change it on the Insured Information page.”

Clicking the edit icon will take you directly to the Insured Information page to make any updates.

New Default View Setting(s)

Procedure: Displays procedures from your Service List & Fees.

Diagnosis: Displays diagnoses from the Classic Fee Slip and your Clinic Favorite List. (i) legacy vs. clinic-defined groupings.

Print ERA details for a specific claim directly from the Claim Log or ERA Viewer.

No clicks needed just hover over a Claim Log to view the recent user note instantly.

Quickly view & apply unapplied funds in patient’s claim history. No more digging around.

We’ve introduced a new statement format that breaks out copay, coinsurance, deductible, and other balances.

Patients only need to enter their DOB and 6-digit code once per session when completing multiple forms.

One click from the bell icon and you’re in the Reminders dashboard.

We’ve added logic to handle failed email deliveries like a full inbox, bad email address, or blank email field. When this happens, the system creates a reminder and turns off email notices for that address and displays a tooltip with the reason.

• Temporary issues (like a full inbox): You can turn notices back on once it’s fixed.
• Permanent issues (like a typo or blank email): You’ll need to update the address before email notices can be sent again.

Why this matters: Trying to send to invalid addresses not only guarantees failure it can tank deliverability for your legit emails too. This update protects both your communication and your reputation.

Membership Limits Not Triggering Alert in Fee Slip

Ditto Not Applying in Subsections of Custom Templates

Treatment Note Signature Showing “N/A” for Toggle Providers

Terminal Payment in Treatment Plan

Post-Booking Confirmation Text Tweaks

Patient Search Refactor

Kiosk Check In Status

Label Update for Online Booking Custom Paragraph

Our new ERA Center is currently in beta and launching soon!

Here's a sneak peek of what's coming:

• Attorney Report + Bulk Reconciliation
• Surcharging with ChiroSpring Pay
• Takeback Amounts – Adjustments will display directly in the ERA Viewer
• ERA Payment Method – Know how you were paid: EFT, Virtual Card, or Check
• Payer & Provider Overrides – More control over how claims are handled.