ChiroSpring AI Hardware + Device Recommendations

Applies to:

AI-powered visit transcription used within the Practice Management / EHR system in Google Chrome

This is one of our recommended Microphones (outside of using the Provider App with your Smartphone of course).

GoorDik Wireless Lavalier Microphone

Prices shown are approximate and may change. Product names are examples only. ChiroSpring does not sell hardware.

Supported Browser

• Google Chrome (latest version required)

AI transcription is not supported in other browsers.

Minimum Device Requirements

Devices must meet the following minimum requirements to use AI transcription. Devices below these specifications may experience lag, dropped audio, or reduced transcription accuracy.

Operating System

• Windows 10 or newer
• macOS 11 (Big Sur) or newer
• ChromeOS (Chromebook Plus models recommended)

Processor

• Intel Core i5 (8th generation or newer)
• Apple M1 or newer
• AMD Ryzen 5 or equivalent

Memory (RAM)

• 8 GB minimum

Storage

• Solid State Drive (SSD)
• At least 10 GB of available storage

Recommended Device Specifications

For clinics using AI transcription regularly or running multiple browser tabs and clinical tools at the same time, the following specifications are strongly recommended.

Processor

• Intel Core i7 (10th generation or newer)
• Apple M1, M2, or M3
• AMD Ryzen 7

Memory (RAM)

• 16 GB or more

Operating System

• macOS on Apple Silicon (M1 or newer)
• Windows 11 on modern hardware

Device Type

• MacBook Air or MacBook Pro (Apple Silicon)
• Modern Windows laptops or desktops
• Chromebook Plus devices for Chrome-only workflows

Microphone Requirements

Microphone quality plays a significant role in transcription accuracy.

Minimum

• Built-in laptop microphone in a quiet room

Recommended

• USB headset microphone or USB desktop microphone
• Noise-canceling microphone when available
• Consistent microphone placement during visits

Not Recommended

• Speakerphone-style microphones
• Distant room microphones
• Unstable Bluetooth microphones

Internet Connection Requirements

A stable internet connection is required for AI transcription.

Minimum

• 10 Mbps download speed
• 5 Mbps upload speed

Recommended

• Wired Ethernet or strong, reliable Wi-Fi connection

Providers can test their internet speeds using the following tool:

https://www.speedtest.net

If speeds are below the minimum requirements or fluctuate significantly, transcription quality may be affected.

Chromebook Usage

Chromebook Plus devices are supported for AI transcription when used with Google Chrome.

Clinics using Chromebooks should ensure:

• The device meets Chromebook Plus performance standards
• ChromeOS is fully up to date
• An external USB microphone is used for best results

Best Practices for Optimal Transcription

• Conduct visits in a quiet room with minimal background noise
• Avoid overlapping speech when possible
• Use one active transcription session at a time
• Close unused browser tabs and applications during visits
• Confirm the correct microphone is selected in Chrome settings

Troubleshooting Performance Issues

If transcription accuracy or performance is inconsistent:

1. Confirm Google Chrome is fully updated
2. Verify the correct microphone is selected in Chrome
3. Test internet speed and stability
4. Close unused tabs or applications
5. Try using an external USB microphone

Most common: browser mic permission is blocked.

In Chrome, click the lock icon next to the URL.

1. Select Site Settings.
2. Set Microphone to Allow.
3. Refresh the page.

Browser is allowed, but mic still doesn’t work

Windows

1. Open Settings - Privacy & Security - Microphone.
2. Toggle Allow apps to access your microphone On.
3. Ensure your browser (e.g., Chrome) is enabled.

macOS

1. Open System Settings → Privacy & Security → Microphone.
2. Check your browser (e.g., Chrome) to grant access.

ChiroSpring AI is using the wrong microphone

1. In Chrome: ⋮ Menu - Settings - Privacy and Security - Site Settings - Microphone, then choose the correct device from the dropdown.
2. Check your OS sound settings and set the desired mic as the default input.
3. In the AI Scribe window, click the Settings icon in the top‑right and choose your mic.