ChiroSpring Pay Desktop Migration to 360

If you are using ChiroSpring Pay in Desktop there are a few steps for you to follow.

  • You will need to sign up for ChiroSpring Pay (again).  This seems silly, we know.  However, as it is a new platform this step is required.  It should be a fast process as you were already accepted once.  
  • When you apply, provide your Desktop PMID (this helps ensure your account is transitioned smoother).  You can find the PMID in Desktop in Settings/Practice Info/Integrated Payments (top right).
  • If you have a terminal, let them know that during your enrollment process.  Your terminal will need to be "moved" from the backend to ChiroSpring 360. The Serial number that is located on a white sticker under where the paper receipt roll goes and starts with 'WP' is needed to make the connection change over.  Once moved, you will perform a software update.  Once the update has completed successfully, it will work in ChiroSpring 360.
  • We can migrate your stored cards on file.  If you would like this done, please let us know.
    • We cannot migrate scheduled payments.  You will need to re-create these scheduled payments in 360.  In Desktop run the "Scheduled Payments Report" for status "Scheduled".
  • Then re-create them in 360.  Click Here to learn more.